Introduce your business and what you do there.

I’m the CTO of a blockchain engineering company, and we help develop decentralized financial systems such as banking apps.

What challenge were you trying to address with Pixels and Sense?

We hired Pixels and Sense to design our web and mobile design applications.

What was the scope of their involvement?

Pixels and Sense provides UI design services, and they specialize in building financial interfaces. The team builds key designs for desktop and mobile applications. They also make sure that we have all the functions we need while keeping our applications beautiful and stylish. To ensure there is no discrepancy between the design and implementation, they communicate with our internal frontend developer and they work closely with our internal product manager.

At first, Pixels and Sense needed to learn our market first. After that, they laid out all the requirements that our specific product had in the markets. They also studied our competition and determined based on that how our UI should look like. Furthermore, the team checked the top features that were relevant in our industry.

What is the team composition?

We only communicate with Tim (Founder). He handles everything, and he shows us their team’s progress.

How did you come to work with Pixels and Sense?

I knew Tim for a long time and he created very good designs. Since I worked on design projects with him before, I knew that he was an expert in developing fintech designs. As a result, he was a very good fit for what we needed.

What evidence can you share that demonstrates the impact of the engagement?

We haven’t launched what we're working on so we don’t have users yet. However, from the team’s current progress, everything looks good and on a different level. One of our internal teammates thinks that Pixels and Sense’s work is exceptional, and he’s very happy with the team’s progress.

How did Pixels and Sense perform from a project management standpoint?

We have weekly check-ins every Wednesday where our project manager walks us through all the changes they’ve added to the design throughout the week. We can also track their progress in real-time using Figma. Our internal product manager also often communicates with them to discuss details about the project.

What did you find most impressive about them?

They have a really good consumer experience in UI design, and they’re also friendly. We highly appreciate that they specialize in modern financial apps or in developing technology that serves younger audiences. The team's work fits very nicely in what we’re looking for  — a user-friendly app wrapped in complex functionality.

Are there any areas they could improve?

I honestly can’t think of anything. I’m very happy with our partnership, and we trust their services.

Do you have any advice for potential customers?

Be very knowledgeable about your market and know what you want to achieve. Realistically, have a staged plan or step-by-step of the details you want to achieve. Once you have that, communicate it clearly to the Pixels and Sense team. That way, you’ll achieve great results.